Manager Patient Services Operating Room FT Days
Company: DMC Receiving Hospital
Location: Detroit
Posted on: November 6, 2024
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Job Description:
DMC Detroit Receiving Hospital, Michigan's first Level I Trauma
Center, helped pioneer the evolution of emergency medicine and
currently has one of the busiest and most well-equipped emergency
departments anywhere. The first and largest verified burn center in
the state is at Receiving, and it is one of only 43 in the nation.
Receiving also offers the state's leading 24/7 hyperbaric oxygen
program, Metro Detroit's first certified primary stroke center, and
the nationally recognized and accredited DMC Rosa Parks Geriatric
Center of Excellence.
Job Summary
Reporting to Nursing leadership for the hospital site, as assigned,
and with/through subordinate personnel, assumes management
responsibility for a single major (or multiple smaller) function,
service or process that provides business support to Nursing
operations.
The position may also be used for managers responsible 24/7 for
multiple (2 or more) similar/smaller Nursing units in the
department of Nursing who may report to a Director, Administrative
Director or Executive Director at the site.
The position is medium in scope or impact with less than 50 FTE
direct/indirect-reports on multiple Nursing units; or with
responsibility for a single major Nursing operational support
function; or with multiple Nursing operational support
responsibilities that diversify the role and expand the impact on
the organization at the site level.
Direct-reports may include Clinical Managers and/or high-level
professional/administrative exempt and Nursing supervisory
personnel.
The Manager Patient Services positions with patient care
accountability, plan, implement and evaluate processes related to
performance improvement, staffing effectiveness, fiscal management,
staff competence and customer service outcomes within designated
units/services and in collaboration with senior leadership and
subordinate staff.
Ensure that regulatory requirements/standards are communicated,
implemented and monitored. Collaborate with other members of the
healthcare team to plan, implement & evaluate activities related to
department, hospital and DMC objectives.
Model customer service excellence.
The Manager Patient Services positions with responsibility for
providing business support to Nursing operations, identify the need
for departmental policy development and/or revision and define
policy in collaboration with higher-level management input and
department goals/objectives.
Oversee the development and/or revision of departmental
procedures/protocols; secure approvals, as necessary.
Develop, monitor and revise processes. May provide input into the
development and revision of departmental organizational design
and/or monitor the quality and quantity of overall workflow.
Initiate or recommend personnel actions such as hires, fires and
disciplines for area(s) assigned. Complete performance
appraisals.
Develop and assess performance of daily, monthly and/or yearly
goals and measures for assigned area(s). As requested, assist in
long-range goal development for the department and assessment of
goal attainment.
Assist in developing and monitoring budget for designated single or
multiple, closely-related fields, areas or processes. Model
customer service excellence.
COMPLIANCE STATEMENT Supports the standards set forth in the DMC's
Code of Conduct by creating an atmosphere of commitment to legal
and ethical standards, and as directed, implementing external and
internal audit recommendations. Monitors activities to ensure
compliance with applicable laws, regulations JCAHO requirements,
and DMC policies and procedures.
Qualifications:
1. Bachelors in Nursing (BSN) required. Master's degree preferred.
If Masters prepared, either bachelors or masters must be in
Nursing.
2. Licensed to practice as a Registered Nurse (RN) in the state of
Michigan.
3. Three years of progressive Nursing experience.
Job:
Managers and Directors
Primary Location:
Detroit, Michigan
Facility:
DMC Receiving Hospital
Job Type:
Full Time
Shift Type:
Days
2406002553Employment practices will not be influenced or affected
by an applicant's or employee's race, color, religion, sex
(including pregnancy), national origin, age, disability, genetic
information, sexual orientation, gender identity or expression,
veteran status or any other legally protected status. Tenet will
make reasonable accommodations for qualified individuals with
disabilities unless doing so would result in an undue
hardship.
Keywords: DMC Receiving Hospital, Novi , Manager Patient Services Operating Room FT Days, Executive , Detroit, Michigan
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