Patient Care Advocacy Manager
Company: VirtualVocations
Location: Livonia
Posted on: April 7, 2025
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Job Description:
A company is looking for a Patient Care Advocacy Manager to lead
a team of Patient Care Advocates and ensure exceptional service to
patients and healthcare providers.
Key Responsibilities
Lead and manage a team of Patient Care Advocates, setting
performance expectations and conducting reviews
Oversee the prior authorization and appeals process while
maintaining knowledge of pharmacy and medical benefits
Act as a point of escalation for complex inquiries and collaborate
with stakeholders to enhance patient care
Required Qualifications
Bachelor's degree in a healthcare-related field or equivalent
experience
5+ years of experience in a customer service or patient advocacy
role in healthcare settings
3+ years of leadership or management experience
In-depth knowledge of medical terminology, healthcare regulations,
and insurance processes
Proficient in using electronic medical record systems and relevant
software
Keywords: VirtualVocations, Novi , Patient Care Advocacy Manager, Executive , Livonia, Michigan
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