Specialist, Customs - Hybrid
Company: XPO
Location: Ann Arbor
Posted on: October 23, 2024
Job Description:
What you'll need to succeed as a Customs Specialist at XPOMinimum
qualifications:
- 1 year of related work experience
- Strong computer and typing skills
- Experience with Microsoft Office
- Available to work a variety of shifts, including days,
evenings, nights and weekendsPreferred qualifications:
- 2 years of office experience dealing with corporate customers,
or inbound/outbound call center experience
- Bilingual in English and Spanish
- Cross-border and customs brokerage experience
- Working knowledge of the transportation industry
- Strong problem-solving and investigative skills to bring issues
to resolution
- Excellent written and verbal communication skills
- Pleasant and professional phone etiquette
- Able to multitask, prioritize workload and remain highly
organized About the Customs Specialist jobPay, benefits and more:
- Pay starts at $19.00
- 3rd Shift, 7:00PM-3:30AM
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 13 days PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance What you'll do on a typical day:
- Assist internal and external customers with inquiries relative
to international shipping, customs requirements, shipment tracing,
billing and invoicing questions and requests for information
- Communicate with customs brokers and customers to ensure
clearance of shipments to prevent unnecessary delays at the
borders
- Recognize and resolve documentation errors
- Assist drivers with shipment and trip information relative to
crossing the border
- Process shipments and trips to ensure on-time service to our
customers and seamless border crossings for our drivers
- Maintain accurate shipment history and audit
integrity#LI-Hybrid About XPOXPO is a top ten global provider of
transportation services, with a highly integrated network of
people, technology and physical assets. At XPO, we look for
employees who like a challenge and can communicate effectively in
all situations. We want to leverage your skills and years of
experience to drive positive results while ensuring a bright future
for yourself and XPO. If you're looking for a growth opportunity,
join us at XPO. We are proud to be an Equal Opportunity/Affirmative
Action employer. Qualified applicants will receive consideration
for employment without regard to race, sex, disability, veteran or
other protected status. All applicants who receive a conditional
offer of employment may be required to take and pass a
pre-employment drug test. The above statements are not an
exhaustive list of all required responsibilities, duties and skills
for this job classification. Review XPO's candidate privacy
statement here.
Keywords: XPO, Novi , Specialist, Customs - Hybrid, Professions , Ann Arbor, Michigan
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